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UM Dissertations & Theses Collection (澳門大學電子學位論文庫)

Title

Perceived needs and attachments of netizens toward Ecpz.net : a model for understanding the sustainability of a special interest online forum in Macao

English Abstract

The increasingly influential development and internet has caught a wealth of scholarly attentions, shedding light on various aspects of the field, for instance, web applications, and their sociability and usability. However, hardly any study is thoroughly applicable to Macao where virtual communities can intercourse intensively with traditional communities with its characteristics of limited geographical area, highly dense population, and diffusive community culture. This paper, based on Maslow's Hierarchy of Needs (1943), common interest introduced by Ridings and Gefen (2004), and theories of common bond and common identity (Prentice et al., 1994), proposes a conceptual framework to understand why netizens engage in a special interest online forum and what qualifications the forum has to be sustainable. Findings suggest that the virtual community providing different levels of needs satisfaction, such as common interest, love, esteem, and self-actualization, and building bonds between users could attract and sustain members' engagement. During the study, growth or change of needs were also frequently observed. Many interviewees indicated that they joined for information access or friendships at first, later on they sought to have esteem needs, once they achieved the lower level needs, they sought to have the higher- esteem needs, or self-actualization needs. These phenomena also echoed with Maslow's (1943) Hierarchy of Needs.

Issue date

2010.

Author

Chong, U Leng

Faculty
Faculty of Social Sciences (former name: Faculty of Social Sciences and Humanities)
Department
Department of Communication
Degree

M.A.

Subject

Online social networks -- Macau

Supervisor

Chen, Huai Lin

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Location
1/F Zone C
Library URL
991005325999706306