school

UM E-Theses Collection (澳門大學電子學位論文庫)

Title

An exploratory study on ISO 9001 certification in the Macau SAR Government : a case study of University of Macau

Issue date

2010.

Author

Mok, In Fan

Faculty

Faculty of Social Sciences and Humanities

Department

Department of Government and Public Administration

Degree

M.P.A.

Subject

Industrial management -- Handbooks, manuals, etc.

ISO 9001 Standard

Total quality management in government -- Macau

Administrative agencies -- Macau -- Management

Organizational change -- Macau

Supervisor

陳建新

Files In This Item

TOC & Abstract

Location
1/F Zone C
Library URL
991000506629706306