school
UM E-Theses Collection (澳門大學電子學位論文庫)
- Title
-
Service quality in CEM customers' expectations and perceptions about electricity distribution services
- English Abstract
-
Show / Hidden
無
- Chinese Abstract
-
Show / Hidden
無
- Issue date
-
1995.
- Author
-
Nascimento, Antonio Francisco Rita
- Faculty
-
Faculty of Business Administration
- Department
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Department of Management and Marketing
- Degree
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M.B.A.
- Subject
-
Customer services
Service industries -- Management
- Files In This Item
- Location
- 1/F Zone C
- Library URL
- 991000164559706306